Cookie Policy

This Cookie Policy explains how our online gaming platform uses cookies and related technologies to improve user experience, strengthen security, and comply with applicable Australian privacy regulations. By continuing to use our services, you agree to the use of cookies in accordance with this policy.

1. Understanding Cookies

Cookies are small data files placed on your device when you visit our website. They help identify your device, save your preferences, and deliver a smoother and more personalised browsing experience.

In addition to cookies, we may also use technologies such as pixel tags, web beacons, and local storage tools to analyse interactions, improve performance, and support platform security and compliance requirements.

2. Categories of Cookies We Use

• Necessary Cookies — Required for secure logins, payments, and responsible gambling features
• Performance Cookies — Monitor system stability, speed, and technical functionality
• Preference Cookies — Remember language settings, gameplay preferences, and interface customisation
• Analytics Cookies — Help us understand player behaviour and improve platform performance
• Advertising Cookies — Used to display relevant promotions and evaluate marketing effectiveness

3. Purpose of Cookie Usage

• Maintain safe and secure user sessions
• Facilitate fast and reliable payment processing
• Support responsible gambling tools and controls
• Improve and personalise the gaming experience
• Optimise platform performance and reliability

4. Essential Cookies

Essential cookies are necessary for the operation of our platform and cannot be switched off. They enable core functions such as account authentication, payment processing, fraud prevention, and legal compliance. Without these cookies, some platform services may not operate correctly.

5. Analytics and Performance Cookies

Performance cookies help us evaluate loading speeds, system functionality, and device compatibility, allowing us to identify and resolve technical issues more efficiently.

Analytics cookies collect non-personal aggregated data, including gameplay activity and traffic trends, helping us refine our services and improve the overall user experience.

6. Functional Cookies

Functional cookies store your selected preferences, such as language settings, preferred currency, favourite games, and interface customisations, helping deliver a more consistent and convenient experience during future visits.

7. Advertising and Marketing Cookies

With your consent, marketing cookies may be used to show personalised offers and promotions based on your interests and activity. These cookies also help measure advertising effectiveness while reducing irrelevant promotional content.

8. Third-Party Technologies

We may work with trusted third-party providers such as analytics companies, payment services, and gaming software developers. These providers may place their own cookies on your device, which are governed by their independent privacy policies.

9. Managing Cookie Preferences

You can accept, reject, or customise cookie settings when first visiting our website. Cookie preferences may also be updated later through your account settings or cookie management tools. Please note that disabling certain cookies may affect platform functionality and performance.

10. Browser Cookie Controls

• Chrome: Settings > Privacy and Security > Cookies and Site Data
• Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy
• Microsoft Edge: Settings > Cookies and Site Permissions

11. Data Security and Retention

Temporary session cookies are deleted once you close your browser, while persistent cookies remain stored until they expire or are manually removed.

We use encryption, secure infrastructure, and ongoing monitoring systems to protect cookie-related information in line with Australian Privacy Principles and industry security standards.

12. Policy Updates and Contact Information

This Cookie Policy may be updated periodically to reflect legal, operational, or regulatory changes. Any significant updates will be communicated through our platform or by email where appropriate. For questions or privacy-related enquiries, please visit our Privacy Policy page.